Editor's Letter

Yet another story out of the UK is troublesome to the overall direction of KM and threatens a fit of paranoia around the world that could throw a wet blanket over the growing interest in more open communication. I’m referring, of course, to the recent HM Revenue & Customs loss of two CDs containing the personal and financial details of 25 million people, which according to one report could be worth £6bn to criminals.

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Security utopia?
As the dust settles over last year's HM Revenue and Customs (HMRC) security breach, DNV IT Global Services consultant David Cole argues that companies are never going to be safe from information security threats - but better planning and education could make the difference.

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Masterclass part II: prediction markets
Knowledge sharing and collaboration tools are driving interest in prediction markets. Historically organisations have difficulty getting the 'truth' out of employees regarding critical business questions like 'how soon will this product be ready to go?'.

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Workshop: maximising SOA investment
This workshop addresses foundation business imperatives underlyong service orientation, refines the discussion of SOA by enumerating seperate perspectives within a 'SOA Triad', and recommends actions to begin a successful SOA adoption journey.

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Opinion: make KM fun
Some knowledge leaders shun the idea of 'selling KM'. Not the chief architect of India's award-winning KM programme MindTree consulting. He tells us to lighten up when speading the message; keep it fresh.

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The last word: secure your data - but share it around
Most implementations of content security and document management are lacking in the ability to balance harsh control versus open collaboration. Security is an important part of content management, but enablement for collaboration and business process is an equally valuable requirement.